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Whispir · 2019 · Brand, digital and learning portal

Whispir brand evolution

Rolling out a refreshed brand across digital marketing, and designing a learning portal to help customers get started.

Homepage with the refreshed brand
Client
Whispir
Year
2019
Role
Digital marketing collateral and learning portal
Services
Digital design, web development, art direction, project management
Sector
Product
The brief

A brand refresh, alongside new typefaces

In early 2019, alongside the launch of its bespoke typefaces, Whispir refreshed its brand with new human-centred illustrations, a brand pattern and an updated colour palette.

Process · 01

Digital marketing banners

All of the print and digital collateral needed updating. My focus was mostly digital: banners for campaigns and web pages.

Campaign banner
Campaign banner
Campaign banner
Process · 02

A learning portal for customers

I designed a customer-facing learning section with quick-start guides, starting with a round of wireframes and moving to mid-fidelity designs once the content was clear. It covered general help topics plus guides for contacts, messaging and reporting.

Portal landing page
Messaging guide
Creating a message
Learning portal
What came next

From marketing into product

Once the rebrand collateral was done, my focus moved to the UX and UI of the Whispir product itself. That meant stepping out of marketing and into customer research and product development, the path that eventually led me into product leadership.